Cancellation, Return, Exchange, Refund Policies
Classes and Memberships Cancellation:
- Classes must be cancelled up to 24 hours before the start time without penalty. Cancellations with less than 24 hours notice will not be refunded. 
- Membership cancellations must be requested in writing at least 30 days before the next billing cycle. 
Aerapy Method Hammocks:
- Returns or exchanges are accepted within 14 days of receipt of the package and only for completely unused products. 
- A 15% restocking fee will apply. 
- Shipping charges for returns and exchanges are at the customer’s expense. 
- Email letsfly@aerapymethod.com with your request for a return, exchange, or refund within 14 days of receiving your package. 
Apparel:
- Apparel is not eligible for returns. 
Rescheduling Policy:
- Aerapy Method reserves the right to grant or deny rescheduling of a class/training in extreme circumstances. However, rescheduling remains at the sole discretion of Aerapy Method and is based on availability. 
- No-shows and cancellations for classes less than 24 hours prior will not be refunded. 
Retreat Cancellation:
- In rare and extreme circumstances, Aerapy Method might cancel a retreat. 
- Aerapy Method is not responsible for costs incurred for travel arrangements or accommodations related to a retreat in the event of a cancellation. 
- To request a refund or reschedule, email letsfly@aerapymethod.com. 
